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Small Business IT Support Services

 

Benefit from a Managed Service Provider with over 50 years of providing IT Support Services to the Boise Community

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.8 Star

Google Rating

Google Reviews

Small Business IT Services

 

Smiling friendly handsome young male call centre operator or client services personnel beaming as he listens to a call and checks information on his computer monitor
Refuse Mediocre IT

At MicroTech, we understand that for small and mid-size businesses, mediocre IT service is often accepted as the norm. However, settling for average service comes at a cost, both in terms of time and resources. That's why we offer 5-star service that stands out from the rest.

As your dedicated IT support company in Boise, we provide ongoing computer support to ensure your business runs consistently and efficiently. With 50 years of experience solving IT challenges in and around Boise, our team of network engineers has the expertise to tackle any issue that arises.

We're committed to freeing you up to focus on what matters most - your business and your bottom line.

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Our Managed Services Offerings

 

We'll manage your network so you don't have to.

24x7 Remote Networking Monitoring

We'll ensure you're network is up even when you're not. Our team will monitor your company’s physical IT infrastructure and resolve any issues that may arise 24 hours a day, seven days a week. All backed by our 5-star promise to guarantee exceptional customer service every time you work with us.

Cybersecurity Services

Keep your virtual back doors locked and secured from cyber threats. Viruses, malware, and ransomware can literally obliterate a small business in an instant. MicroTech has been keeping Boise businesses safe for over 50 years with a focus on cyber threat prevention. Get a fighting chance against the volume and variety of today’s network threats.  

Cloud IT Services

As a small business owner, you likely want to provide your employees access to the latest technology and applications but, understandably, don’t have an unlimited IT budget to draw from. This is what makes cloud-based solutions and services so desirable for so many businesses today.

You get all the benefits of competitive business applications without having to pay for, own, or maintain the underlying infrastructure required to use them.

Microsoft 365

Embrace the Microsoft environment or migrate with confidence, as over one and a half billion people use Microsoft Office 365 as a workplace productivity platform. Yes, you read that correctly. It's one of the most popular cloud-based software suites in the world, containing a complete toolbox of applications needed to run a small business.   

Get TechCare™ + Get Covered

TechCare™ is an exclusive IT support service offered by MicroTech specifically designed for small businesses. It’s the way we deliver our all-out, never-say-die approach that has come to be known as our “secret sauce”. All your company's IT needs, are handled proactively, effectively, and affordably.

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Efficient Optimization

Our trained IT specialists monitor your company's IT infrastructure, troubleshoot issues, and resolve problems before they escalate and become a risk to your business.

Proactive Network Monitoring
24/7 remote monitoring services help keep your operations humming along smoothly. The last thing you need is significant downtime caused by a computer breakdown or another IT issue. We install and monitor encrypted, file-based cloud backup, and antivirus to ensure your data sits and stays protected.
Extended Support Hours
We understand that an IT issue can strike outside normal business hours, which is why we offer on-call emergency IT services. While technology may be unreliable at times, you can always depend on us.

 

PERSISTENCE WINS OUT IN THE END

Discover how MicroTech applied this approach to a brand-new client’s failed server and lost data.

Google Reviews

MicroTech is proud to have over 65 Google Reviews publically available online, touting a 4.8 star rating. Here's a few comments from the local Boise community we serve:
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Tiffany

We have worked with MicroTech Systems out of Boise for a few years now and are very pleased with the services provided. Even though we are about an hour from Boise, the technicians are timely when we are in need which is very much appreciated. Our organization has utilized other IT companies in the past, and we are so glad we made the switch to MicroTech Boise - would highly recommend.

Tiffany Cruickshank
Bryan McMartin

This is a great company. They take good care of their clients and always do what they say, when they say they are going to do it. Shout out to Danny Ryan who does an incredible job for his clients.

Bryan McMartin
Mirage Trailers Chad

Mirage Trailers has been using MicroTech Systems as our IT team for almost a decade and think of them as more than a vendor, but as a strategic business partner. Not only do we use them for our day to day IT troubleshooting, but have also entrusted them with the growth and utilization of new technology in our business. From implementing a campus wide wireless network, migrating servers and software to more current platforms, to installing security cameras and systems around the facility, MicroTech never fails to deliver fantastic results. Their customer service is exemplary and their technicians are extremely knowledgeable. Every time we call we get a friendly voice on the line and someone ready to help. We could not recommend their services more highly to other local companies and small businesses,. Utilizing their services remains one of the best decisions Mirage has ever made.

Chad Hesse
Mirage Trailers

Our company came onboard with MicroTech Boise in early March, 2021 - after I fired our then-current MSP at 4:00AM one Tuesday morning over the botched deployment of a new HyperV server with two VMs, costing one full day of work for a company with 300 employees. We were starting our second day with no email. I had already contacted Randy, Stuart and Bill about onboarding with them some months prior. The MicroTech crew was here in our office later that morning at 8:00A and stepped right in! If you are tired of mediocrity and call-backs with your current IT shop, constant tech turnovers, Level 1 techs being assigned Level 3 engineer work, enjoy partnering with your MSP instead of being in conflict with them, and enjoy getting a decent night's sleep as an Admin, while having first class tools and software to protect your 'babies' from those evil Users, sign on with this gang. You will not be disappointed. Best shop in the area, period. I've been disturbing electrons for 40 years - this shop is the real deal.

Scott Campbell
Shelly Roberts

MicroTech Systems is very professional and has been a pleasure to work with. They are very knowledgeable and reliable. Our staff have been pleased with the support provided.

Shelly Campbell

What this service helps to do.

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Talk IT over Coffee
Refuse Mediocre IT
Get IT Support Services For Your Boise Business

As your Managed Service Provider, you'll benefit from our over 50 years of serving the local Boise community, and our all-out, never-say-die approach to services and solutions is what separates MicroTech from others. Discover how mediocre IT costs your business and take the 5-start service challenge.