No one achieves greatness because of what they do; they achieve greatness in the way they do it. We recognize that even high-quality products can become commodities and that certifications are near-standard practice. We challenge status quo IT service by focusing on how we serve you. We believe our all-out, never-say-die approach to services and solutions is what separates MicroTech from others.
Simply put, it’s our job to deliver superior IT along with an exceptional experience for the customers we serve.
5 Service Differentiators that Mirror Our Core Values.
1. WE ARE NOT YOUR “IT GUY”
We seek to be partners with you in your business by acting as professionals, not the “IT guy”. We put honest and forthright character above all else, and will strive do what is right and fair, regardless of the short-term cost.
2. WE NEVER GIVE UP
We don’t always have all of the answers, but we uphold that there is a solution to every problem and we won’t quit until we find it. Our never-say-die approach to superior service is built around the idea that there is always a solution and by not giving up on problem, together we will find it and we will deliver it.
3. WE OWN IT
We own the work we do for you and the quality of the work that is delivered. Inside the organization we encourage employees to own everything in their world. Acknowledge mistakes and admit failures, take ownership of them, learn from them, and grow through them.
4. WE BUILD TRUST
We recognize that trust is earned on given, hence, we value long term relationships with our clients, employees, and our community. We take the opportunity to build trust in every encounter with our clients at every point of the process. Superior service can only be delivered through a quality relationship.
5. WE DEEPLY LOVE WHAT WE DO
Ninety-two percent of our Google reviews are 5-star and it’s because we love what we do! Our friendly support team is eager to assist and speaks in a language everyone understands ensuring our core values set us apart in Boise market.
Work with a provider who cares!